Free Phone: 0800 246 1147           Email: info@convertaroof.co.uk

Privacy Policy

Data Controller
Convert A Roof Ltd
11 Shill Bank Avenue,
Mirfield, West Yorkshire, WF14 0QS
Company No: 13942855
VAT No: 436 2144 36
Email: info@convertaroof.co.uk 

What information we collect

We may collect the following personal information when you contact us, request a quote, or submit a lead form:

Full name

Address or postcode

Telephone number

Email address

Property details relevant to your enquiry

 

How we collect your data

Your data may be collected via:

Our website enquiry and quote forms

Facebook and Instagram lead forms

Google Ads landing pages

Telephone calls

Email correspondence

 

How we use your data

We use your personal data to:

Respond to enquiries and provide quotations

Contact you by phone, email or SMS regarding your enquiry

Arrange surveys, design consultations, and installations

Provide aftercare and customer support

Meet legal, accounting, and contractual obligations

 

Legal basis for processing

We process your data under one or more of the following lawful bases:

Consent – where you have requested contact or a quote

Legitimate interest – to respond to genuine enquiries and provide our services

Contractual necessity – where processing is required to fulfil a contract

 

Sharing your data

We may share your data only where necessary with trusted third parties, including:

Call handling and appointment-setting services

Email and CRM systems

Google services (Ads, Analytics, Sheets)

Meta Platforms (Facebook & Instagram lead ads)

Finance providers where you request finance options

We do not sell your data to third parties.

 

Data retention

We retain personal data only for as long as necessary:

Enquiry data: typically up to 24 months

Contractual data: as required by law and accounting regulations

 

Your rights

Under UK GDPR, you have the right to:

Request access to your data

Request correction or deletion

Object to processing

Withdraw consent at any time

To exercise your rights, contact us at:
📧 info@convertaroof.co.uk

 

Updates to this policy

We may update this policy from time to time. The latest version will always be available on our website.

CONVERT A ROOF LTD is an Introducer Appointed Representative of Kanda. Kanda is a trading style of Kanda Products & Services Ltd, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, registered in England (11330964), authorised and regulated by the Financial Conduct Authority (firm reference number 920795). Kanda is acting as a credit broker offering finance products from a panel of lenders Credit is subject to status. Representative example: 11.9% APR Representative based on a loan of £5000 repayable over 60 months at an interest rate of 11.9% pa (fixed). Monthly repayment of £109.45. Total amount payable £6567.16.

©Copyright 2025 Convert A Roof Ltd. All rights reserved.

 

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